40346聚宝盆宝40346-聚宝盆551666-六彩聚宝盆论坛-22444聚宝盆心水伦-13245聚宝盆心水

“东泰精诚服务”品牌建立于2008年,秉承了东泰机械所有售后人“精于勤,诚于心”的服务理念;

40346聚宝盆宝40346-聚宝盆551666-六彩聚宝盆论坛-22444聚宝盆心水伦-13245聚宝盆心水 “东泰精诚服务”始终致力于为您和您的机械提供高水准的售后服务,坚信精湛的服务技术源于专业和勤奋、真诚的服务态度来自责任与用心。

技术精,维修技师经过东泰机械的专业培训,技术精湛;
服务精,坚持以顾客满意为服务原则,服务精益求精;
备件精,备件始终采取高品质、高性价比的市场导向。

Superior

Superior skills of maintenance technician well trained by
Professional service to the customers to make BYD services better and better by ensuring customer satisfaction,
40346聚宝盆宝40346-聚宝盆551666-六彩聚宝盆论坛-22444聚宝盆心水伦-13245聚宝盆心水 Refined spare parts to ensure BYD provides reliable and

诚心,真心实意为顾客提供高品质服务,切实满足顾客需求;
诚意,真诚倾听顾客心声,全力提升顾客满意度;
40346聚宝盆宝40346-聚宝盆551666-六彩聚宝盆论坛-22444聚宝盆心水伦-13245聚宝盆心水 诚信,常用备件、保养工时价格公开、透明,顾客明明白白消费。

Sincere

Sincerely providing high quality services to satisfy customer needs;
Taking customers opinions and satisfying them with sincerity;
Honestly pricing the parts and labour to make customers understand charges clearly and wisely.

以专注态度打造遍布全国的服务维修网络;
以专业技术服务每一位客户;
以专门课程传播机械保养知识技能。

Professional

Service network established worldwide;
Professional service to every single customer;
40346聚宝盆宝40346-聚宝盆551666-六彩聚宝盆论坛-22444聚宝盆心水伦-13245聚宝盆心水 Special training course on car maintenance for customers.

备件中心覆盖全国,快速抵达;
急件飞机航空运输,快速无误;
廿四小时服务通道,快速维修;
现场维修分钟计时,快速完工。

Quick

Spare parts provied quickly across the country;
Emergent parts transported by air;
24 hours service;
40346聚宝盆宝40346-聚宝盆551666-六彩聚宝盆论坛-22444聚宝盆心水伦-13245聚宝盆心水 Efficient on-site technical problem shooting.

产品备件价格公道,省钱;
现场服务价格合理,省心;
40346聚宝盆宝40346-聚宝盆551666-六彩聚宝盆论坛-22444聚宝盆心水伦-13245聚宝盆心水 服务网络分布普及,省事。

Cost Saving

Reasonable pricing spareparts;
On-site service would be provided worry free;
Service networks widely spread-Saving your time.

600多家服务店遍布全国300多个城市,网点多;
服务流程化、规范化、岗位齐全,人员多;
服务环境舒适、硬件齐全,设备多。

Abundant

600 service shops in 300 cities across China;
Sufficient work staff in each service shop to satisfy customer needs;
40346聚宝盆宝40346-聚宝盆551666-六彩聚宝盆论坛-22444聚宝盆心水伦-13245聚宝盆心水 Complete facilities and equipments in each service shop.

精诚服务关爱服务活动,爱之深;
服务活动提供免费检修,爱之切;
服务维修配送精美礼品,爱之广。

Care

Excellent service for customers;
Free service provided frequently;
Free gift for customers while servicing.

全   365x24

365:天天服务,全面到位;
24小时的预约维修服务,无时不在;
24小时的现场救援服务,无处不在;
24小时全球服务呼叫中心,伴您一路同驰骋!

Overall: 365x24

365-day comprehensive services;
24-hour call for maintenance services;
24-hour call of rescue services anywhere you are;
40346聚宝盆宝40346-聚宝盆551666-六彩聚宝盆论坛-22444聚宝盆心水伦-13245聚宝盆心水 24-hour global call center.

责 5-10-2-2

5分钟—将顾客的求助信息反馈至服务店;
10分钟—询问顾客,服务店是否与其联系;
2小时—回访救援人员,询问是否到达现场;
第2天—回访顾客,询问是否对服务店服务满意;
将顾客每一需求视为己任,落实到底。

Responsibility: 5-10-2-2

5 Minutes-Transferring the customer's request to service shop,
10 Minutes-Confirming whether service shop contact with the customer;
2 Hours-Reconfirming whether technician reach the scene;
Second day-Enquiring whether the customer satisfied with the service;
Treat every customer's needs as our own responsibility and carry it out.